FAQs

How will I know you received my order?

You'll receive an email confirming that your order has been received. If you do not receive an email confirmation, please check to see if the email address on your order was entered correctly.

When will my order be shipped?

Please read our shipping policy. Click here

What payment methods do you accept?

PayPal is the only payment processor

Can I return or exchange my purchase if I don't like it?

Please read our exchange policy. Click here

How do I know if online ordering is secure?

Protecting your information is a priority for Sandywigs.com. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address so only Sandywigs.comis able to decode your information. SSL is the industry standard method for computers to communicate securely without risk of data interception, manipulation or recipient impersonation. To be sure your connection is secure; when you are in the Shopping Cart, look at the lower corner of your browser window. If you see an unbroken key or closed lock, the SSL is active and your information is secure. Since most of the customers are still uncomfortable with providing your credit card online, we use PayPal  services so they don't need to give out credit card information.

What is your privacy policy?

Sandywigs.com respects your privacy and wants to ensure that you understand what information we need to complete your order, and what information you can choose to share with us and with our marketing partners. For complete information on our privacy policy, please visit our Privacy Policy page.